Cause Analysis
Processing Methods
Common Failure
No Running
Poor Connection
Re-connection
Driver Alarm
Power Off and Re-boot after checking
Actuator stuck
Clear load, keep outter structure smoothy
Stator Burnt
Contact PrimoPal' for maintenance
Abnormal operation after starting up
Resonance
Enhance microsteps to change travel speed
Lead Screw Bend
Contact PrimoPal' for maintenance
Phase Loss
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Vibration, Noise
Low-frequency Vibration
Adjust driver microsteps to change travel speed to aviod resonance
Phase Loss
Contact PrimoPal' for maintenance
Abnormal heating
Over Current
Regulate current value to achieve proper rating range
Over Supply-voltage
Reduce supply-voltage
Step loss
Overload on the Load Side
Reduce load or re-selection
Without Frequency Raising-Lowering when Programming
Do acceleration and deceleraion when actuator operating
No thrust or less thrust
Driver Failure
Repair or replace driver
Lower Load
Customer self-adjustment
Nut with Serious Abrasion
Contact PrimoPal' for maintenance
Lead Screw Bend or Runout at the End of Lead Screw
Damage in Transportation or Improper installation or Improper Operation
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Other Failures
Contact PrimoPal' for maintenance